WNW Find Peace of Mind at HA

Before migrating to HA, WNW Digital had used a well known company for their web hosting services. However, they experienced recurrent issues, to the point where their director, Nigel Wilkinson, would expect (and dread) an issue every Tuesday night.

With a vision for fast growth, they needed to find a hosting service to match their goals.

Following a comprehensive procurement process, Nigel selected HA to provide hosting for his agency. “We narrowed the list down to two providers one being HA. What stood out about HA was their customer service and personal touch. The two directors of HA met with me directly and you could tell they really cared about every one of their customers. I know they’re only a phone call away and they will act on any questions promptly!”

As with any big change, the migration of WNW Digital’s existing infrastructure was a concern for Nigel and the main reason why they hadn’t moved before. However, from the outset HA eased those concerns. “The migration process to HA was incredibly smooth, the HA team took care of everything, we just sat back and carried on with our regular work. The whole migration went smoothly and everything was double-checked before going live on the new domain”.

Before moving platforms, fighting off hacking was a daily occurrence for Nigel. “Multiple sites were getting hacked daily and on one occasion we ended up losing thousands of pounds worth of development work.

It was pretty soul destroying, completely out of our control”.

HA’s solution and the implementation of security best practices, has meant that is no longer a concern for Nigel. Attack detection, firewalls and continuous monitoring are just some of the key aspects of HA’s managed service, which ensures WNW Digital never encounter site down time due to attacks. Additionally, as part of their managed hosting service, all of WNW Digital’s sites are automatically backed up daily, ensuring no data is ever lost.

For WNW Digital, stellar customer support is something they strive to provide for their own clients. As such, they expect the same from their partners and providers. “Luckily for us and our clients, HA goes above and beyond in helping WNW Digital with any issue that occurs, promptly and effectively.” Nigel states, “We have full peace of mind in knowing our Hosting is with HA”.

We know that agencies like WNW Digital need performance, reliability, security and value. For support, Nigel and his team will always speak directly to an engineer, 24/7. We constantly innovate our solutions, whether it’s leveraging AWS’s latest services, or pushing out new features such as HA Edge and HA Analytics. We are here to build the best hosting experience for our clients.”

“HA are the best-managed hosting company that I have ever worked with. Their reliability and customer support put our worries at ease, and they just make my life so much easier. Moving our hosting over to HA has freed up my time and allowed me to focus on other aspects of growth, including acquiring two new agencies!”.

Ready to get started? Hundreds of companies use our infrastructure to scale and support their business. We take problems and transform them into opportunities, utilising cutting edge technology to solve issues others take one look at, shrug their shoulders and walk away. We can’t wait to hear what you have in store for us!